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Event Details

    July Meeting

    Date: July 24, 2012, 7:30am – 9:30am
    Holiday Inn-Valley View Roanoke

    Registration 07:30 a.m. | Networking: 07:30 a.m. - 08:00 a.m. | Breakfast: 08:00 a.m.
    Program Immediately Following Breakfast
    $20/Members and $25/Non Members
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    Solve the Crime of Low Employment Engagement, Featuring Donna Cutting as Gal Morale™ mixes Keynote Theater™ and traditional presentation style, providing clues and action steps for solving the crime of low employee engagement. Walk away with immediately applicable strategies for welcoming new employees, rewarding and recognizing all employees, and creating a workplace environment conducive to high productivity. Best of all, the audience members are the STARS of the show- you’ll be laughing while you learn.

    This session will help you design an effective, low-cost plan of action to welcome new employees, reward and recognize the good work of all employees, and promote a culture of caring towards the goal of high retention and engagement.


    1. Describe what employees want aside from a paycheck and why they stay on the job and stay engaged
    2. List 50 plus action ideas for keeping employees engaged EVEN in a down economy.
    3. Maintain your own motivation regardless of your company’s engagement strategy – or lack of one.
    4. Construct a plan to incorporate low cost and no cost onboarding strategies, recognition and celebration into the workplace to keep morale high, employees motivated, and improve the overall customer experience.

    Donna Cutting, CSP, is the author of "The Celebrity Experience: Insider Secrets to Delivering Red-Carpet Customer Service." She works with organizations to help them ENGAGE their employees in envisioning, creating, and consistently implementing extraordinary service experiences. Donna has worked with hundreds of organizations including Penn National Gaming, American Association of Homes and Services for the Aging, SHRM, Great Harvest Bread Company, GTE Federal Credit Union, Presby’s Inspired Life, Love Management, Inc., American Express Corporate Travel, University of Alaska, and others. She has been quoted or published in several media outlets including Investor’s Business Daily, and has appeared on several radio and television shows including ABC’s America This Morning.

    Aproved for 1 HRCI Genereal Credit 
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    July's Meeting is sponsored by:


    Registration problems contact Angelia Vernon.